Blogs

February 8, 2022

How Will You Respond When The Senior Leaders Ask You For Your Insights and Recommendations?

Now ask yourself, if all the podcasts you are listening to, books you are reading, posts you are liking, certifications you are achieving, will help you in this situation.

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February 16, 2022

What Are Some Factors DWS Leaders Consider When Making The Decision To Purchase Services

As organizations look to strengthen their Digital Workplace Services through purchasing of new services or through optimizing existing services, they are struggling to make sense of the landscape.

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February 8, 2022

Pick an area of specialty within the broader data analytics and data science field.

To those who are looking to become successful in the data analytics and data science field, I offer the following advice: Pick an area of specialty within the broader data analytics and data science field.

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February 8, 2022

The Importance of Domain Experience

To be successful in this space, you need to have domain experience and a strong business sense/acumen.

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February 8, 2022

The Journey To Becoming Data Analyst (IT Operational Analyst)

An IT operations analyst becomes extremely important to an organization because they can harvest the data for insights that can lead to identifying where there are strengths and where there are weaknesses.

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June 6, 2022

DWS Service Desk Rescue Series: The 7 First Line Management Systems To Drive Operational Stability

First Line Managers are critical to the well-being of an organization as they directly manage and have great influence over employees who perform the day to day operational work.

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June 13, 2022

What Are The CIO & Operational Leaders Focused On?

CIO’s are already challenged due to financial constraints, competitive risks, and ageing, and, rapidly changing technology. What they do not have time for is a disruptive IT environment that adds to their overall problems.

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February 8, 2022

What Impact Does IT Operational Instability Have On The Business’s Ability To Achieve Its Goals?

What Impact Does IT Operational Instability Have On The Business’s Ability To Achieve Its Goals?

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April 9, 2022

What Is The Goal of Every Business?

At a very high level, every business has three goals: generate revenue, maximize profits, and improve client experience. 

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December 11, 2020

Our End-to-End Ticket Analytics Methodology and Timeline

A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses…..

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December 11, 2020

Our End-to-End Ticket Analytics Methodology and Timeline

A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses…..

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