Leadership has 4 key qualities: 1 - Inspire and Motivate People, 2 - Help People Achieve Their Goals and Objectives, 3 - Help People Overcome Their Challenges and 4 - Steer People Through Difficult Change.

Managers have 7 key areas of focus: 1 - Define Roles & Responsibilities, 2 - Document Processes & Procedures, 3 - Provide the Technology & Tools, 4 - Establish Meetings, 5 - Implement Reporting & Measurements, 6 - Drive Analytics & Optimization, and 7 - Create an environment of Continual Improvement.

While there are many managers who are leaders, people need to understand that not all managers have leadership qualities. Many just focus being in charge of administrative tasks and making sure that the day-to-day operations go as planned.

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