What you have before you is the operational management reference framework developed over 30+ years of global IT operations experience, across 100+ clients.
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The Upline Management and Governance systems established and executed by the senior leadership team are essential in ensuring that the day-to-day operations are aligned with the organization's strategic objectives.
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The previous blog talked about the four fundamental management disciplines: organization and management systems, processes and procedures, technology and tools, and mindsets and behaviours. These four can be further broken down into a more detailed view.
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Clients expect their products and services to be available when they need them, whether they are internal or external.
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As much as we focus on the technical and theoretical aspects of Data Analytics and Data Science - I hope at some point, people start talking from an Applied standpoint.
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Once You Have Completed Your Analysis. How Do You Present Your Insights To Your Audience?
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Turn data-driven insights into powerful narratives or stories that would grab the attention of all stakeholders and compel them to listen.
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As you can see, you can't solve something which you do not understand. Before any technology and tool can be used, you have to use your probing skills and domain experience to understand what it is you will be solving.
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Building relationships with the clients ensures that you are fully aware of each other, you understand each other’s requirements and have regular and open relationship in furthering the partnership.
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A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses…..
Learn More >A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses…..
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(Full Environmental Scan Of All Services)
Application Analytics(Applications, Email, VPN, Password, Printer Issues)
Delivery Excellence Assessments(Operational Health Check of Enterprise Performance, Tower(s) Performance, or Services Performance.)
